Social Media Marketing getting overlooked?
We can be your social media marketing partner and fill in that gap for you.
Marketing in today's world of ever changing social media can be overwhelming. Not everyone has time to keep updated on the latest and greatest social media platforms or how to even use them. That is where we come in...
We can be your social media marketing partner
and fill in that gap for you.
We can grow your brand’s audience bringing new followers into the fold, introducing your brand to folks who haven’t heard of you before.
Through social media, we can generate leads or traffic to your website building your brands awareness and SEO. We focus on the networks where your core audience are already active.
Do I have to provide any content?The simple answer is no. But, if you would like to be involved in the content development it is certainly welcomed and encouraged. Some of our clients find the whole process overwhelming and let the WG&Co team take care of everything. Other clients send us content as things arise - example: new staff member, holiday hours, upcoming promo, etc.
Do I have to personally be on social media?Yes and No. In order to have a business account your need to have a personal account to set it up through. If you do not have a personal account we will set one up for you in order to create your business accounts. Once we set it up we will make it completely private. You don’t have to be involved at all with social media and leave everything to us or you can be greatly involved with your followers and engagement.
Do I have to respond to any messages or comments on the posts?That totally depends on the level of involvement you would like to have. As with most clients, we manage any comments made on your social platforms. If you have any private messages come through your site, we have an auto-message set up for initial response followed by a personal response. If we can’t answer their question we reach out to the person you have directed us to for such situations. We will respond as though we are a part of your team member.
How do I promote my sites?We take care of this too. We ask for a monthly “boosting” budget and create ads throughout each month. We run page “likes” campaign to increase your following, boost your promos & events, promote you brand and boost key messages that will get extra engagement. We add the additional “boosting” budget onto your invoice.
What is involved in cancelling my social media pkg?It is super simple, we ask for one month’s notice. Just send us an email, we’ll let the team know and will prepare the final bill at the end of your requested last month.
Do I have to sign a contract?We like to keep this process old fashioned, hand-shake style. No contract necessary.
An account manager will be assigned to your social media campaign right from the start. They will be your point of contact for any questions or concerns along with any regular business updates that your community should know about. The more you tell us the better.
One of the key elements to building a strong social community is finding the content they will engage with. We seek out content from suppliers (keeping your suppliers secret if desired), we highlight local events and news from the community to draw in your local customer base and interesting relevant content that will engage your social community. We post photos or your work along with any testimonials from happy customers.
Along with posting engaging and relevant content we create and manage "like" campaigns to build and increase your community. We watch the response and activity of your posts and boost those the community are reacting well to.
We don’t want your followers to think their comments are falling on deaf ears and encourage their engagement by replying to them in a timely manner making them feel a part of the community. We don’t want any comments or questions to go without a response and attempt to resolve any negative comments. We follow up with you for further direction if any issues progress to a concerning level.
We bring our expertise to the table and tailor a social media strategy that will target the right content to create a community among your followers and spur them on to share that content with their friends and colleagues.
We are here for you. If you have a problem or concern, we want to know so we can solve it. We also encourage you and your team to regularly touch base with us letting us know about any other upcoming promotions, events or accomplishments so we can get the word out to your followers.
We realize that not all of our clients possess the technical savvy to navigate the social media registration process and will setup accounts for you.
Along with your online services your package will also include:
custom graphic headers for posting purposes
seasonal greeting graphics for posting purposes
an advertising budget will be included at an additional cost for ads and post boosting.